Privacy Policy

We have reviewed our activities related to the management of personal data in accordance with the mandatory and applicable rules of the General Data Protection Regulation of the European Union (GDPR), and we are committed to carrying out them in accordance with the requirements set forth in that regulation and in the domestic legislation in force.

Information and contact information of the Data Controller

The operator of the online store

(hereinafter: Data Controller):

Net-Trade Hungary Consulting and Services Ltd.

Our contact details:

Our postal address:

2660 Balassagyarmat, Bíró János u. 14.

Our email address:

info@net-trade.hu

Our phone number:

+36203871450

Basic principles of data management

We are committed to the protection of the personal data of our visitors, customers, and all other parties who visit our online store.

We treat personal data confidentially and take all security, technical and organizational measures that guarantee the security of personal data.

If you have any questions that are not clear based on this data management information, please contact us at our contact details above! We strive to answer you as quickly as possible, but if it takes more time to properly answer your question, we undertake to answer it within 15 days at most.

You can request information about the management of your personal data at any time in writing (by e-mail or in a letter sent to our postal address) or orally (by phone). We draw your attention to the fact that if you contact us by phone - if it is justified by your data management request (e.g. you request the deletion of your data) - then we must identify whether you are entitled to the request before we fulfill it. If identification is not possible, we can only provide general information about data management. For this reason, we recommend that you indicate your question or request in writing.

Applicable legislation

We undertake to process personal data in accordance with the applicable legal regulations, especially those listed below:

Complaint handling and additional legal remedies

We do our best to ensure that personal data is handled in accordance with applicable legal regulations. If you feel that we have not complied with this or if you have any questions in this regard, please let us know at our contact details above.

In the event of a violation of your rights to the protection of your personal data, for additional legal remedies - if the Data Controller does not stop its unlawful behavior despite your notification - the To the National Data Protection and Freedom of Information Authority can be contacted at the following contact details:

Official name:

National Data Protection and Freedom of Information Authority (NAIH)

Postal address:

1363 Budapest, Pf. 9.

Telephone number:

+3613911400

E-mail:

ugyfelszolgalat@naih.hu

Website:

www.naih.hu

In order to protect your personal data, you can also go to court, in which case the court will act out of turn. Based on your decision, you can file your claim with the competent court according to your place of residence (permanent address) or place of stay (temporary address).

Data managed on the website

Anyone can view the public content of our online store and place an order without providing their personal data, it is not linked to registration or login.

In connection with visiting and using the online store, we process the data listed below for the purpose and for the time stated in this information, and we ensure the enforcement of your rights related to data management as follows:

Management of cookies

What is a cookie?

A cookie is a text file placed on the device (computer, smartphone) you use to access the Internet when opening and using our web store, which typically contains information about the connection between the web server and your device or the operation of the website (for example, so-called session or session identifier, which is a unique character sequence consisting of letters, numbers and other punctuation marks; the time you opened or visited the website, etc.), the content of which is occasionally read back by the web server - while you are browsing the website or when you visit it again later from there.

With the help of the content of the cookie, the website (server) can improve the user experience and implement the services provided on the website. When you shop in the online store, for example, by using such cookies, the online store is able to differentiate and manage ongoing purchases (e.g. the current content of the cart). If your internet connection is interrupted during shopping, the web server knows based on the previously stored cookie which product you have placed in your basket, which product you were looking for, and if the connection is restored, you can continue shopping where you left off.

Purpose of data management

Identifying and distinguishing the sessions of users visiting the website, storing the data provided during them, and preventing data loss.

Scope of managed data

The cookies used on our website are so-called functional cookies that support the operation of the website, which contain the time of the page visit, the session ID and other session-related information that can be interpreted by the website's program code (string of numbers and characters), but are not suitable for the direct identification of the website visitor. .

Duration of data management

The functional cookies used in the web store are so-called session cookies, whose validity expires when you close or leave the page.

Legal enforcement

Most Internet browsers automatically allow the use of cookies. You, on the other hand, can change this setting, block and delete cookies at any time. You can access, learn about, and view the content of the cookies stored on your device at any time.

Known internet browser programs usually have the option to manage cookies, block their use or delete them in their settings, typically in the sub-menu called security, data protection or data protection settings, under the name cookies.

You can find more information about the management of cookies in the help of the given program or on the following links by clicking on the name of the program: Chrome, Mozilla Firefox, Edge.

Google Analytics service

We use the Google Analytics service to analyze and measure the visits, traffic data and performance of our website. The information collected from the website is automatically transmitted to Google, but it does not contain (cannot contain!) personal data. The collected and transmitted information is not used to identify website visitors, but only statistical data suitable for differentiating sessions from one another. More information about Google Analytics data management by clicking here you can read.

Purpose of data management

In order to measure the performance of the website and create statistics on its use, distinguishing the sessions of the visitors visiting the website from each other.

Scope of managed data

The Google Analytics service uses cookies to measure the performance of the website and to prepare statistics on its use, which contain information that can be interpreted by the service (individual character strings consisting of letters, numbers and other punctuation marks).

Duration of data management

The validity of the cookies used by the Google Analytics service can vary. There are cookies whose validity expires when you close the page in your internet browser program, and there are also some whose validity is even shorter (1 minute) or possibly significantly longer (e.g. 24 hours or 2 years, for example). At the same time, our website - and through it the Google Analytics service - can only access the content of cookies valid for a longer period of time if you visit our website again from the same device and you have not deleted these cookies from it in the meantime.

Legal enforcement

If you do not want the Google Analytics service to collect data about your website visit, you can disable it by installing and using a program that can be used for this purpose. More information about the browser extension that disables the collection of Google Analytics data by clicking here you can read, download and install from here you know

You can also block the use of cookies used by Google Analytics - along with all other cookies. You can access, learn about, view and delete the content of the cookies stored on your device at any time.

Known internet browser programs usually have the option to manage cookies, block their use or delete them in their settings, typically in the sub-menu called security, data protection or data protection settings, under the name cookies.

You can find more information about the management of cookies in the help of the given program or on the following links by clicking on the name of the program: Chrome, Mozilla Firefox, Edge.

Personal data processed during ordering and fulfillment in the online store

You can place an order in our online store. Our customers can be both private and legal persons (companies, some of you). Given that the data of the workplace contacts of our legal entity customers may also contain information suitable for identifying a natural person (e.g. the name in the prefix of an e-mail address), which may be considered personal data, we also ensure the security and legality of data management in these cases.

Purpose of data management

Ensuring the fulfillment of the order, maintaining customer relations, and fulfilling our legal obligations (tax and accounting, consumer protection, etc.).

Legal basis for data management

In the case of our customers who place an order on a contract, CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. Act 13/A. §, and in accordance with the provisions of the following applicable accounting and tax laws, data management is based on legislation:

  • Act V of 2013 on the Civil Code,
  • CL of 2017 on the taxation system. law,
  • Act C of 2000 on accounting.

Scope of managed data

The following data is required to identify the customer (buyer) and to fulfill the order:

  • Billing information:
    • name,
    • address (invoicing or delivery address),
  • Contact details
    • e-mail address,
    • telephone number.

Duration of data management

According to the provisions of the Accounting Act, the retention period of financial documents related to the fulfillment of the order (e.g. invoices) is a maximum of 8 years in order to ensure tax self-audit. After this, the data will be deleted, and the receipts will be scrapped and destroyed.

Legal enforcement

You can request information about the handling of your data from us at any time at our contact details above.

You can also request the correction of your data at any time if you find that, for example, you entered it incorrectly or that we recorded it incorrectly or incompletely.

Transfer of data:

We forward the data on the invoices to the National Tax and Customs Office in order to fulfill a legal obligation.

The delivery of the ordered products is carried out by our contractual partners (GLS Courier Service, MPL). For them, as data processors, we forward the data required for delivery (name, delivery address, telephone number, e-mail address).

Who can see the data?

Our employees and, in the case of data required for delivery, our data processing partner is entitled to learn about the data you have provided.

Sign up for newsletter

On the website of our online store, you have the opportunity to subscribe to our newsletter sending service, and through this you can find out about our current news and promotions. You can unsubscribe from the newsletter at any time, without restrictions or reasons. We use the MailChimp service to send the newsletter, and you can find more information about its privacy policy here: https://mailchimp.com/legal/privacy/.

You can unsubscribe from the newsletter at any time, without restrictions or reasons.

Purpose of data management

Information for newsletter subscribers.

Legal basis for data management

Data management is based on voluntary consent in accordance with the EU General Data Protection Regulation (GDPR) and CXII of 2011 on the right to self-determination and freedom of information. based on the Act (Infotv.).

Scope of managed data

  • name,
  • e-mail address.

Who can see the data?

Our employees entrusted with sending the newsletter, as well as our contractual service partner providing the newsletter sending service (MailChimp), are authorized to learn the data provided during the newsletter subscription, as data processors.

Duration of data management

When you unsubscribe from our newsletter, your data will be immediately deleted from the newsletter sending system at the time of your request.

Legal enforcement

You can request information about the handling of your data from us at any time at our contact details above.

You can also request the correction of your data at any time if you find that, for example, you entered it incorrectly or that we recorded it incorrectly or incompletely.

You can unsubscribe from the newsletter and delete your data at any time by clicking on the "Unsubscribe" link in the newsletter. At your request, your data will be automatically deleted from the newsletter sending system, thus ensuring your rights to delete and forget your personal data.

Data processed during complaint handling

If you have a complaint about the purchase, you can contact us at any of our contact numbers. In order to identify the order and to investigate and handle the complaint, it is also necessary to enter your registered data. If you do not provide the data, we will not be able to investigate and handle your complaint. We handle and use your personal data provided when making your complaint solely for the purpose of handling your complaint, based on legal authorization.

Purpose of data management

Investigating and handling received customer complaints.

Legal basis for data management

CXII of 2011 on the right to information self-determination and freedom of information. Act, and based on the provisions of Article 6.1.c) of the GDPR, the CLV of 1997 on consumer protection. data management is based on law.

Scope of managed data

The following data of the person who purchased the online store and made a complaint:

  • name,
  • e-mail address,
  • phone number,
  • address (postal address).

Duration of data management

We are obliged to keep the record of the complaint and a copy of the response for 3 years and present it to the inspection authorities upon request.

Legal enforcement

You can request information about the management of your data at any time at our contact details above.

You can also request the correction of your data at any time if you find that, for example, you entered it incorrectly or that we recorded it incorrectly or incompletely.

You can also request the deletion of your data, and if there is no legal obstacle to this, we will comply with your request immediately (otherwise, we will inform you of the reason for refusing the deletion).

Who can see the data?

Our employees are entitled to access the data you have provided.

Data processed during inquiry and contact

You can contact us at any of our contact details on our website, or you can send us a message via the form available from the Contact menu. We use your personal data provided during contact only for contacting you, they are not forwarded to third parties.

Entering your name, e-mail address and message on the form is mandatory, if they are not provided, we will not be able to respond meaningfully to your inquiry.

Purpose of data management

Information for interested parties.

Legal basis for data management

In the event of an inquiry or request for information, data management is based on voluntary consent in accordance with the EU General Data Protection Regulation (GDPR) and CXII of 2011 on the right to self-determination and freedom of information. based on the Act (Infotv.).

Scope of managed data

  • surname (must be entered in the contact form!).
  • first name (must be entered in the contact form!).
  • company name,
  • e-mail address (must be entered in the Contact form!).
  • message (must be entered in the Contact form!).

Duration of data management

We process your personal data for different periods depending on the nature of the contact.

After providing the necessary information, we will not keep it any longer, unless a request can be legally asserted in the context of occasional contact (e.g. request for a quote), in which case we can keep it for a maximum of 5 years for the purpose of verification.

Legal enforcement

You can request information about the management of your data at any time at our contact details above.

You can also request the correction of your data at any time if you find that, for example, you entered it incorrectly or that we recorded it incorrectly or incompletely.

You can also request the deletion of your data, and if there is no legal obstacle to this, we will comply with your request immediately (otherwise, we will inform you of the reason for refusing the deletion).

Who can see the data?

Our employees are entitled to access the data you have provided.

Data of data processors

Our data processing partners carrying out deliveries:

Data processor name:

GLS General Logistics Systems Hungary Kft.

Headquarters, mailing address:

2351 Alsónémedi, GLS Európa utca 2.

Name of data protection officer:

dr. Soldier Rita

Contact information of your data protection officer:

adatvedelem@gls-hungary.com

Data processor name:

MPL Courier Service – Magyar Posta Zrt.

Postal address:

3512 Miskolc

His e-mail address:

ugyfelszolgalat@posta.hu

Your phone number:

+3617678282

We use the MailChimp service to send the newsletter. The MailChimp service is provided to us by the following company:

Data processor name:

The Rocket Science Group LLC d/b/a

Headquarters, mailing address:

675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA

His e-mail address:

privacy@mailchimp.com

Security of data management

In order to ensure the security of the personal data we manage, we take all technical and organizational measures necessary to protect the data against accidental deletion (destruction), unauthorized use or modification. Access to the data managed in our IT systems is granted only to our employees using an authorization system.

With the above, we ensure that an unauthorized person cannot access, disclose, transmit, modify or delete the processed data.

Transmission of data

We will not pass on your personal data to those who do not have the right to access them, we will only pass them on to third parties if you have given your prior consent. An exception to this may be if we are required by law to transmit the data, such as a possible official investigation, in which case we are obliged to hand over the data necessary for the purpose of the inquiry to the official request of the acting authority (e.g.: police, prosecutor's office, court, etc.). Your separate consent is not required for this, as this is our task defined by law.

Review and availability of the Data Management Information

We reserve the right to revise and amend this information as necessary, which may be justified in the event of a change in the relevant legislation or our data management activity, as well as in the case of a change in the technology used for it. If the amendment also affects the volunteer's personal data processed on the basis of his consent, we will inform him immediately, and further processing of his personal data will be suspended until he consents to it again.

The currently valid Data Management Information is always available here, publicly published on the website of the web store.